Contact
Our small but mighty customer care department is always enthusiastic to connect with our customers. So please don't hesitate to call: we're friendly and service-oriented. And if you are having a tough day, please let us know, so we can pray for you.
Email: customerservice@newgrowthpress.com
Phone: 336.378.7775
Customer Service Hours: Monday-Thursday, 10 am to 4 pm (EST); Friday, 10 am to 2 pm (EST)
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Return Policy
We sincerely desire complete customer satisfaction. To that end we offer a full refund of your online purchase if you:
- Return new books, unopened CDs, and DVDs in their original condition.
- Minibooks are non-returnable or exchangeable.
- All returns must be made within 14 days of purchase and accompanied by an original sales receipt.
- After 14 days or without an original sales receipt, returns or exchanges will not be permitted.
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Return Address
Prior Authorization Required
New Growth Press
ATTN: Returns Department
1301 Carolina St., Suite L-101
Greensboro, NC 27401 -
Submissions
Manuscript submissions must follow the standard New Growth Press template and may be emailed to submissions@newgrowthpress.com. You will be contacted within 12 weeks if we have an interest in your proposal. If you would like to submit a hard copy of your manuscript, please mail it to the address below.
New Growth Press
Attn: Acquisitions Department
1301 Carolina St., Suite 124
Greensboro, NC 27401
